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30 Day Money Back Guarantee

Each of WebHostingPad’s shared hosting plans carries a 30-day money back guarantee. If you are not completely satisfied within the first 30 days, you will be given a full refund.

The following services do not qualify for any refunds, including the 30-day money back guarantee:

1. Account renewals. Refunds are only available for new accounts and will not be provided for renewals of any kind.
2. Additional items, including, but not limited to, addons, SSLs, and site transfer fees.
3. Domain name registration or renewals, including free domain registrations as part of WebHostingPad's FREEDOMAIN coupon offer.
4. Service fees.

All sales of services and products listed above are final and non-refundable, and WebHostingPad reserves the right to pursue all available courses of action to obtain payment.

Any account that is or has been in violation of WebHostingPad’s Terms of Service is not entitled to a refund. This applies to currently and formerly abusive or harmful accounts, regardless of your awareness. Please refer to our Abuse Policy for additional information.

Free Domain Name

WebHostingPad offers one (1) free domain registration for a one-year term with the purchase of a new hosting plan and valid account sign-up.

Domain registration prices vary by TLD and premium status. The free domain offer has a maximum value of $16.99, which may not cover the entire cost to register certain TLDs. If the cost to register a chosen TLD is greater than $16.99, then $16.99 will be subtracted from the total cost of the domain registration.

The free domain offer is valid for a domain transfer (with automatic 1-year domain registration extension), to a maximum value of $16.99, if no domain name is being registered and a new account has been created.

The free domain offer is only valid within the first 30 days of account sign-up and must be claimed or requested within that timeframe to be honored. The free domain offer may only be claimed once per account. WebHostingPad reserves the right to disable a coupon code at any time with or without notice and at their sole discretion.

the first year of registration, the domain name will renew at the regular rate. Domain name registration and renewal are determined by WebHostingPad's registrar, enom , and may vary over time depending on demand.

Regular Rates

For full transparency, here are WebHostingPad's rates :

There is a hosting industry standard to offer discounted prices to new sign-ups, and then revert back to regular rates once the first term is up—much like phone, television, and internet providers.

The free domain offer is valid for a domain transfer (with automatic 1-year domain registration extension), to a maximum value of $16.99, if no domain name is being registered and a new account has been created.

The free domain offer is only valid within the first 30 days of account sign-up and must be claimed or requested within that timeframe to be honored. The free domain offer may only be claimed once per account. WebHostingPad reserves the right to disable a coupon code at any time with or without notice and at their sole discretion.

WebHostingPad also follows this standard, so the prices you see listed are for new clients only. But while other hosts will start charging $15.00/month for even their cheapest plan after the first term, all of our shared plans renew for less than $10.00/month, and our cheapest plan renews at only $3.00/month. That makes our regular rates some of the most competitive in the industry. ,

In order to maintain our US-based support and our advanced hosting infrastructure, we simply can't grant you the special offer for renewals. But we are committed to keeping our hosting affordable to continue helping small businesses and new entrepreneurs succeed online.

So don't fret when your second invoice is more than your first—you're still getting one of the best deals around, and you will be for years to come.

Uptime Guarantee

WebHostingPad guarantees that our servers will be up and running at least 99.9% of the time during any given 12-month period.

This guarantee does not cover any areas where WebHostingPad has no direct influence, such as backbone provider failures, fibre-optic main line cuts, DNS or Domain Registrar issues, Distributed Denial of Service (DDoS) attacks, or connection issues between your location and the WebHostingPad data center, including, but not limited to, internet service provider blockages, browser caching issues, and IP blocks.

This uptime guarantee is also not applicable for service interruptions caused by natural disasters, wars, political or social upheaval, terrorism, the zombie apocalypse, or other external issues WebHostingPad has no control over.

Uptime is monitored within WebHostingPad’s servers and any third party monitoring software will not be honored.

In the event WebHostingPad does not meet the 99.9% uptime guarantee, hosting credit will be issued to your account in an amount equalling one month of hosting for every 8 hours of downtime exceeding the 99.9% guarantee.

Regular Rates

For full transparency, here are WebHostingPad's rates :

There is a hosting industry standard to offer discounted prices to new sign-ups, and then revert back to regular rates once the first term is up—much like phone, television, and internet providers.

The free domain offer is valid for a domain transfer (with automatic 1-year domain registration extension), to a maximum value of $16.99, if no domain name is being registered and a new account has been created.

The free domain offer is only valid within the first 30 days of account sign-up and must be claimed or requested within that timeframe to be honored. The free domain offer may only be claimed once per account. WebHostingPad reserves the right to disable a coupon code at any time with or without notice and at their sole discretion.

WebHostingPad also follows this standard, so the prices you see listed are for new clients only. But while other hosts will start charging $15.00/month for even their cheapest plan after the first term, all of our shared plans renew for less than $10.00/month, and our cheapest plan renews at only $3.00/month. That makes our regular rates some of the most competitive in the industry. ,

In order to maintain our US-based support and our advanced hosting infrastructure, we simply can't grant you the special offer for renewals. But we are committed to keeping our hosting affordable to continue helping small businesses and new entrepreneurs succeed online.

So don't fret when your second invoice is more than your first—you're still getting one of the best deals around, and you will be for years to come.