Do you provide support? How can I reach support?

Yes, we provide 24/7/365 technical support for your WebHostingPad services.


Phone

U.S. Toll-Free: 877 998 4678
International: +1 847 346 1801


Live Chat

Click here to open a chat with a representative.


Email

Click here to open a new ticket.


Our technical support department is open 24/7, but please note that our Billing Department, Sales Department, Marketing Department, and DNS Department are only open Monday - Friday from 8am - 5pm CST.

For a complete list of our department hours and contact information, please visit our Contact Us page.

To see the limitations and scope of the support we provide, please click here.


Start building your website today!

Special Introductory Offer

$ 1.99 /mo*

Unlimited Bandwidth

WebHostingPad offers unlimited bandwidth with its shared hosting packages, with the understanding that “unlimited” is incremental. The initial quota for bandwidth is 100 GB (gigabytes) per month, which the majority of users will never exceed. If you have used 90% or more of this quota, you may contact WebHostingPad to request an increase, which WebHostingPad will grant you, free of charge, if you meet the following requirements:

  • Your account is active and in good standing, without outstanding unpaid charges, and;
  • Your site, both in bandwidth usage and general usage, does not violate or otherwise disregard these terms of service.

  • WebHostingPad reserves the right to deny bandwidth increase, suspend your account, or take further action, if your site or account does not comply with the terms of service, including if your bandwidth usage is caused by illegal or malicious means, unintentional or not, or your site is compromised in such a way as to alter bandwidth usage significantly, to the harm of other uses. In the event that your bandwidth usage is caused by malicious or unnatural means, and 1) the malicious or unnatural means are resolved and no longer acting on the account or site, and 2) you still use 90% or more of your bandwidth quota, you may then request a bandwidth increase, which WebHostingPad will, at its sole discretion, decide to grant or deny. WebHostingPad is not liable for any denial of bandwidth increase, or loss or damages resulting from that denial, that occur.

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    Unlimited Disk Space

    WebHostingPad offers unlimited disk space with its shared hosting packages, with the understanding that “unlimited” is incremental. The initial quota for disk space is 10 GB (gigabytes), which the majority of users will never exceed. If you have used 90% or more of this quota, you may contact WebHostingPad to request an increase, which WebHostingPad will grant you, free of charge, if and only if you meet the following requirements:

  • Your account is active and in good standing, without outstanding unpaid charges, and;
  • Your site complies with the terms of service laid out in this contract, and;
  • The majority of your disk space is not used for online backup, including storage for multimedia content such as, but not limited to, movies, music, photos, emails, or other media, as laid out below.
  • Your disk space is intended for storing necessary site files, such as .html, .css, .php, .js, .tpl, and other files required for displaying your site online. It is not intended for massive quantities of multimedia files, included, but not limited to, photo files (.jpg, .png, .gif. .svg, .eps, .psd, etc.), video files (.avi, .mkv, .mov, .wmv, .mp4, etc.), music files (.mp3, .wav, .wma, .m4a, .flac, etc.), document files (.pdf, .docx, .pptx, .zip, .rar, etc.), or emails. You may allocate the first 10 GB of your hosting space however you like, with the understanding that to receive an increase, you must fall within these terms.

  • WebHostingPad reserves the right to suspend, without prior notification and at its sole discretion, your account if your site is found to be in violation of these terms or service, including use of your hosting space to store media or emails. You are solely responsible for removal of any and all excess media, email, or files to meet the criteria of these terms, and/or to avoid suspension. If you wish to set up POP3 or IMAP to store your emails elsewhere, WebHostingPad Support will help you, with the understanding that we are under no obligation to do so.

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    Free Domain

    WebHostingPad offers 1 free domain name registration to new customers who order a hosting account.

    This free domain is valid for 1 year of domain registration, and must be used with the “FREEDOMAIN” coupon code.

    The “FREEDOMAIN” coupon code must be used at the time of sign-up, in conjunction with a domain registration in your cart, for this offer to be honored.

    The “FREEDOMAIN” coupon code has a maximum value of $14.95. Any domain registered that exceeds this amount will not be free and the customer is responsible for paying any cost exceeding $14.95.

    The “FREEDOMAIN” coupon code cannot be used in conjunction with any other coupon code, special offer, or discount.

    Domain transfers or additional domain registrations are eligible for the free domain offer if requested within the first 30 days of sign-up, and if the “FREEDOMAIN” coupon code was not already used on your account.

    After the first year, domains are priced and renewed at the regular yearly domain registration rate.

    If you previously took advantage of a free domain for life offer and you upgrade to a new pricing package, it voids the offer, and that domain is no longer free for life.

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    Regular Rates

    We offer promotional prices as well as coupons and special offers for the initial term of your web hosting account. In order for us to maintain our U.S.-based support as well as our hosting infrastructure we simply cannot offer these promotions for hosting renewals. However, we're still one of the most affordable web hosts around.

  • We offer some of the lowest regular rates.
  • Our regular rates are on average 50% lower than other hosts.
  • Our regular rates are the same as some other hosts' introductory rates.
  • 4 & 5 Year renewals are exclusive to WebHostingPad, locking you in at a price that is over 60% lower than other hosts.
  • Our regular rates are as follows:

    Power Plan
    1 year$5.99 / mo$71.88
    2 years$4.99 / mo$119.76
    3 years$4.49 / mo$161.64
    4 years$3.99 / mo$191.52
    5 years$3.49 / mo$209.40
    Power Plan Plus
    1 year$9.99 / mo$119.88
    2 years$8.99 / mo$215.76
    3 years$7.99 / mo$287.64
    4 years$6.99 / mo$335.52
    5 years$6.99 / mo$419.40
    WordPress Basic
    1 year$9.99 / mo$119.88
    2 years$8.99 / mo$215.76
    3 years$7.99 / mo$287.64
    WordPress Pro
    1 year$11.99 / mo$143.88
    2 years$10.99 / mo$263.76
    3 years$9.99 / mo$359.64
    WordPress Premium
    1 year$14.99 / mo$179.88
    2 years$13.99 / mo$335.76
    3 years$12.99 / mo$467.64

    So don't fret when your second invoice is more than your first - you're still getting one of the best deals around, and you will be for years to come.

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