The following Terms of Use constitute
WebHostingPad Billing Policy and apply
to ALL WebHostingPad customers:
All charges
are shown in US Dollars. Payments
are to be made in US dollars and
must be drawn from a US bank.
WebHostingPad accepts the following
types of payment:
- Check or Money Order
- Credit Card (VISA, MasterCard,
American Express, Discover)
- PayPal
All payments are due on the Account
Statement Date. The Account Statement
Date is the monthly anniversary
of the date the account was activated.
If you provide WebHostingPad your
credit card information, you authorize
WebHostingPad to automatically
charge your credit or debit card
for charges that apply to your
account. Recurring charges will
be posted to your credit card
until such time that you cancel
your account in accordance with
WebHostingPad Billing Policy in
the TOU. You are responsible for
directly updating, or notifying
WebHostingPad, of any changes
to your credit card (including,
but not limited to card number,
expiration date, billing address,
or card status).
Customers not paying by credit
card agree to make payment of
their balance due within ten (10)
days of the Account Statement
Date.
Accounts that are thirty (30)
days past due will be automatically
suspended. All past due and unpaid
balances are subject to collection.
In the event of collection, you
will be liable for costs of collection
including attorney's fees, court
costs, and collection agency fees.
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In order to
insure uninterrupted service to
your website, all plans will automatically
renew at the end of the plan's
Billing Cycle. Plan renewal charges
are based on the prevailing rate
on the date of renewal according
to the service selected. Plans
are renewed for the same billing
cycle. If you wish to cancel your
plan before plan renewal, please
refer to the Cancellation section
below.
Important Notice
Domain name registrations and
Web hosting accounts are handled
by separate entities. In the event
you need to cancel, you must specify
whether you would like to cancel
your domain name only, your Web
hosting plan only, or both your
domain and hosting accounts. The
cancellation or expiration of
your domain name does not automatically
terminate your hosting account
(or vice versa). Your hosting
account billing term automatically
renews upon its completion, unless
you notify WebHostingPad that
you would like to cancel your
account.
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WebHostingPad
does not mail paper invoices or
statements. Statements can be
viewed and printed through Billing
control panel.
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- Returned (NSF) Checks
WebHostingPad charges a $25.00
fee for returned (NSF) checks.
Customers that issue an NSF
check will be required to
submit future payments with
a certified check or money
order.
- Credit Card Chargebacks
A $25.00 chargeback fee will
be assessed for each credit
card chargeback received by
WebHostingPad.
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Hosting plans
will automatically renew until
a plan is cancelled. In order
to cancel service, you must contact
WebHostingPad Customer Relations
Team, Monday through Friday, 9:00
A.M. to 5:00 P.M. Central Time
or via email at billing@webhostingpad.com.
(Please include your domain name)
Please be aware that there are
no pro-rated refunds after the
first 30 days of service
Cancellation requests must be
received by WebHostingPad a minimum
of ten (10) days prior to the
end of your Billing Cycle. Cancellations
submitted later than this time
may result in automatic renewal
of your hosting plan. Cancellations
become effective on the day processed
by WebHostingPad. WebHostingPad
is unable to cancel your account
effective for a future date. WebHostingPad
will confirm the cancellation
request when it is processed.
If you do not receive a confirmation,
please contact WebHostingPad as
soon as possible.
WebHostingPad does not monitor,
and will not automatically cancel,
plans for problems related to
domain name transfers, non-usage,
Internic, your ISP, or any other
secondary issues not directly
related to WebHostingPad services.
Cancellation of services does
not relieve the customer from
paying any outstanding balance
owed on the account. WebHostingPad
Corporation reserves the right
to cancel any account, at any
time, without notice, for any
reason WebHostingPad Corporation
considers appropriate.
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Each of WebHostingPad
hosting plans carries a 30-day
unconditional money back guarantee.
If you are not completely satisfied
with our services or support within
the first 30 days, you will be
given a full refund. The following
services do not qualify for the
30 Day Money Back Guarantee: additional
items and services and domain
name registration.
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Refunds are
only available in accordance with
the 30 Day Money Back Guarantee.
Refunds will be provided in the
same payment method of the original
payment. There are no refunds
offered or promised after 30 days.
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WebHostingPad
has a zero tolerance policy for
chargebacks. Any customer who
disputes a credit card payment
is subject to a fine, suspension
and account termination at WebHostingPad
discretion. A charge of $25.00
per chargeback will be assessed
to all accounts that receive a
chargeback.
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| WebHostingPad
policies and prices are subject
to change without notice. Any
price changes become effective
in the next billing cycle. |
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